Case Studies
End to End OKR Implementation with Integrated L&D Model
Well-Known travel technology company in India with 800 employees powering travel and loyalty programs across the globe
Organisation
- Well-Known travel technology company in India with 800 employees
- Powering travel and loyalty programs across the globe
Project Highlights
- Focused Group Discussions with Leadership team and product teams to understand painpoints and analysis of existing processes and identifying gaps and areas of improvement.
- Design L&D Framework with is OKR Compliant and create a continuous learning environment with outcomes linked to OKR
- Design Employee R&R Framework.
Business Case
- The company wanted to move from project-based to product-based model
- Disengaged employees
- Very young workforce; lack of alignment to organizational goals
- Several parallel product rollouts caused missed deadlines and lack of collaboration
Results
- Better alignment with organization and customer priorities; sync in product release process
- Better organizational performance and visibility of business
- Better collaboration amongst disparate teams and focus on customer outcomes